TRAINING
At African Nomad, we don’t just hand you the tools and walk away – we ensure you know how to use them to their full potential. Our Training service is designed to empower you and your staff to confidently manage your property using our platform and to adopt best practices in hospitality management. We’re with you at every step, turning technology into something accessible and even enjoyable to learn.
Empowering You & Your Team
At African Nomad, we don’t just hand you the tools and walk away – we ensure you know how to use them to their full potential. Our Training service is designed to empower you and your staff to confidently manage your property using our platform and to adopt best practices in hospitality management. We’re with you at every step, turning technology into something accessible and even enjoyable to learn.
Commission-Free Booking Engine:
We implement a robust booking engine on your site that processes reservations and payments without any middleman. You keep 100% of the revenue with each booking (apart from standard payment processing fees), instead of losing 15–20% to OTAs 1 . Over time, those savings significantly increase your bottom line
Seamless User Experience:
Guests can check availability, select rooms or packages, and confirm their stay right on your website. There are no external redirects or confusing jumps to a third-party site – the entire booking process stays branded and smooth. This instills trust in your guests and reduces drop-offs, leading to more completed bookings.
Integrated Guest CRM:
All direct booking data flows into your Customer Relationship Management system. That means you automatically build a database of guests and inquiries. With this data, you can personalize communications, segment your marketing (e.g. targeting past guests with a special offer), and ultimately nurture repeat stays and loyalty. The guest experience starts from the moment they book direct with you.
Dynamic Pricing & Promotions:
Our platform lets you easily manage rates and create special offers to incentivize direct bookings. Set up promo codes for guests who book via your website, offer package deals (like stay 3 nights, pay for 2), or add perks for direct bookers (such as a free airport pickup or spa credit). You have full flexibility to experiment with pricing strategies without needing OTA approval.
Real-Time Channel Sync:
Worried about managing multiple booking channels? Our system syncs with external calendars and channel managers, so if you do use OTAs for reach, your direct booking calendar stays up-to-date automatically. This way, you can confidently promote direct bookings knowing you won’t get double-booked. It’s the best of both worlds – broad visibility and a push for direct.
Full Control & Insights:
Direct bookings give you control over the entire guest journey. You set the terms, you collect the payments, and you communicate directly with guests from the start. Plus, our reporting tools give you insight into booking patterns, revenue, and marketing ROI from your direct channel. You’ll clearly see the positive impact as direct reservations grow.
Making the shift to a direct booking focus might seem daunting, but we make it easy and rewarding. Our team will help you configure everything and even train you on strategies to drive traffic to your site (via SEO, social media, and more – see our Marketing service). Ready to unlock more revenue and loyalty through direct bookings?
By investing in your knowledge, we ensure you get maximum value from our all-in-one system. After our training, you’ll feel in control and equipped to manage and grow your business effectively.
Ready to become a hospitality tech pro?
Let’s start the learning journey together – with African Nomad by your side, success is a shared adventure. Contact us to learn more about our training and support offerings.